From the first symptom described in chat to the prescription after the visit, NIHB covers the full journey of a telehealth consultation.
A conversational assistant that guides patients through a structured intake: symptoms, smart follow-up questions, a non-diagnostic assessment, and — once the patient confirms — direct booking with an available doctor.
Stage: summary
Patients book from the chatbot or directly from their dashboard. Available slots come straight from each doctor's real availability, filtered by province.
Available slots — today
Tomorrow
For care that can't wait. Patients request an immediate consultation with any doctor who has walk-in availability open, and doctors accept or decline from their live queue.
Sarah J.
Sore throat · waiting 4 min
Michael T.
Skin rash · waiting 1 min
Doctors define their own weekly schedule for regular appointments and, separately, open or close walk-in windows. What patients see is always the live truth.
Doctors write prescriptions right after the consultation. Patients see them instantly in their dashboard — no paper, no lost scripts.
Amoxicillin 500 mg
1 capsule every 8 hours · 7 days
Ibuprofen 400 mg
As needed for fever · max 3 per day
Prescribed by Dr. A. Martin · Jul 27, 2026
Structured post-visit summaries assigned and reviewed by the doctor, so patients leave every consultation with a clear record of what happened and what's next.
Reason for visit
Sore throat, fever, fatigue (2 days)
Plan
Antibiotic course, rest, fluids. Follow-up if no improvement in 72 h.
Export as PDFEvery confirmed appointment and accepted walk-in gets a meeting link. Moderators watch a live rooms dashboard across the whole platform to keep operations running smoothly.
| Dr. Martin | Walk-in | In session |
| Dr. Chen | Appointment | Starting soon |
| Dr. Osei | Walk-in | Idle |
Superadmins manage the whole platform — users, doctors, inventory — and get platform-wide reports enriched with AI-generated insights.
Consultations this week
Active doctors
AI insight
Walk-in demand peaks on Tuesday mornings — consider opening one more walk-in window in Ontario.
A REST API exposes the platform's core resources — appointments, chat, medical summaries — so you can connect NIHB to EHRs, portals, and internal tools.
POST /api/chat
Authorization: Bearer <your-token>
Content-Type: application/json
{
"message": "Patient reports sore throat and fever",
"stage": "initial"
}
HTTP/1.1 200 OK
{
"reply": "Thanks — how long have the symptoms lasted?",
"stage": "followup1"
}